TERMS & CONDITIONS


1. Introduction

Welcome to Daivam . By accessing or using this website, mobile application, or any related services (collectively referred to as the “Platform”), you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with any part of these Terms, you must not use the Platform.

2. Definitions

  • “Platform” refers to the website and services offered by Daiv
  • “User” / “You” refers to any individual accessing or using the Platform
  • “Services” include spiritual services, bookings, content, donations, and related offerings

3. Eligibility

  • You must be at least 18 years old to use this Platform
  • If under 18, usage must be under parental or guardian supervision

4. Acceptance of Terms

By using the Platform, you confirm that:

  • You have read and understood these Terms
  • You agree to comply with all applicable laws
  • You accept all policies (Privacy Policy, Refund Policy, etc.)

5. Services Provided

The Platform may offer:

  • Spiritual bookings (poojas, rituals, etc.)
  • Donations to temples or causes
  • Digital content (videos, live sessions, etc.)
  • Third-party services or integrations

Note: Some services may be provided by third parties, and availability may vary.

6. User Responsibilities

You agree that you will:

  • Provide accurate and complete information
  • Not misuse the Platform or services
  • Not attempt unauthorized access or hacking
  • Not impersonate any person or entity

7. Account & Security

  • You are responsible for maintaining confidentiality of your account
  • Any activity under your account is your responsibility
  • The Platform is not liable for misuse due to negligence

8. Payments & Transactions

  • All payments must be made through approved payment methods
  • Prices may change without prior notice
  • Refunds and cancellations are governed by separate policies

9. Third-Party Services

The Platform may include third-party content or services.

  • We do not guarantee their accuracy or reliability
  • Any transactions with third parties are at your own risk

10. Intellectual Property

  • All content (text, images, videos, logos, etc.) belongs to Daiv or its licensors
  • You may not copy, reproduce, or distribute content without permission

11. Prohibited Activities

You agree NOT to:

  • Violate any laws
  • Upload harmful or malicious content
  • Reverse engineer or tamper with the Platform
  • Use the Platform for commercial misuse

12. Limitation of Liability

Daiv shall not be liable for:

  • Any indirect or consequential damages
  • Loss of data, revenue, or goodwill
  • Errors or interruptions in services

13. Disclaimer

  • Services and content are provided “as is”
  • We do not guarantee uninterrupted or error-free operation
  • Outcomes of spiritual services are subjective and not guaranteed

14. Termination

We reserve the right to:

  • Suspend or terminate your account
  • Restrict access without prior notice
    If you violate these Terms.

15. Force Majeure

We are not responsible for delays or failures due to:

  • Natural disasters
  • Technical failures
  • Government restrictions
  • Events beyond our control

16. Governing Law & Jurisdiction

  • These Terms are governed by the laws of India
  • Any disputes shall be subject to the jurisdiction of Bengaluru courts

17. Changes to Terms

We may update these Terms at any time.
Continued use of the Platform means you accept the updated Terms.

18. Contact Information

For queries or complaints, contact:

19. Grievance Officer

In accordance with IT laws, users may raise complaints to the designated grievance officer via official contact channels.